Third-Party Heartbeat

For the Third-Party Heartbeat agent to run as expected, all dependent components must meet the agent's minimum supported versions, as described below. When the agent is installed and running correctly, there are certain messaging expectations you can rely on for assistance with installing and troubleshooting. Those expectations are described in this section as well.

The following table describes the minimum supported versions for the agent's component dependencies.

Component
Agent ID	587399161
Third-party Heartbeat current version	1.1.3
Agent package size	488 KB
Minimum supported head-end system versions	OpenWay Collection Manager (OWCM) 5.3 SP2
	UtilityIQ 5.0.12
	Distributed Intelligence Network Adapter (DINA) 1.0.6
Minimum supported meter firmware version	4.5.134.770791
Minimum supported AppServ version	This agent is compatible with all AppServ versions.
CPU limit	4 KB
Memory limit	800 KB
Flash limit	500 KB

The following table describes the agent's messaging expectations.

Message Expectation	Typical size	Frequency	Content
Heartbeat message	5 bytes	48 messages per day	Event Alarm 240 to HES "Only from meters on which it is enabled?"